Streamer says 'This app is not compatible with your device.'

When trying to download the Streamer app, this message may appear on your Android device:

This app is not compatible with your device.

Some older Android devices work with Streamer but aren't able to download the Streamer app from the Google Play Store. These devices may be able to get a version of Streamer directly from us.

NOTE: You must be using a device running an Android version between 4.4.2 and 7.1.2 to install Streamer from this page. Rooted or uncertified Android devices can't download the Streamer app from the Play Store and Streamer may not work properly.

Follow the steps below using the Android device you want to install Streamer on.

• Tap Settings.

• Tap Security.

• Check the box next to Unknown Sources: Allow installation of apps from sources other than the Play Store.

• Tap OK to confirm this change.

• Tap here to download the Streamer app.

• Find your download by swiping down from the top of your screen.

• After the file is downloaded, tap the Streamer file and tap Install.

• After the Streamer app is installed, return to your home screen and launch Streamer.
  NOTE: After you've installed the app, follow steps 1 through 4 again to change your setting back.